FAQ’s

Allergy Notice: All cookies are made in my home kitchen that may process common food allergies including tree nuts, peanuts, eggs, soy, wheat, and milk.

Due to the amount of time it requires to design and create custom cookies, I must have a no refunds/returns/exchanges policy. (Don’t worry- we will discuss your preferences before you place the custom order to make sure it is designed to your liking!)

If you have placed a deposit for a custom cookie order to secure your date in my calendar but need to cancel the order later, that deposit will not be returned. However, you can use it towards a future order!

If you place an order during a pre-sale and do not pick up your order, a refund will not be issued. (Don’t worry! You get to choose a pick-up date and time before placing the order, and I do try to be flexible if you need to change that date and time if possible.)

Fulfillment Notices: